FAQs
1. Are your lights easy to install?
Most of our lighting fixtures are designed for straightforward installation. Each product includes installation instructions and necessary mounting hardware. For complex installations such as chandeliers or ceiling lights, we recommend professional installation.
2. What voltage are your lights compatible with?
Our lighting fixtures are generally compatible with 110Vā120V, which is standard in the United States and Canada. Please check the product specifications before purchasing.
3. Can your lights be used with dimmer switches?
Many of our lighting fixtures support dimmable bulbs. To use a dimming function, you will need a compatible dimmable bulb and dimmer switch.
4. What materials are used in your lighting fixtures?
Our lights are made from high-quality materials such as metal, glass, aluminum, crystal, and premium acrylic to ensure durability, safety, and elegant design.
5. How do I choose the right size light fixture?
Choosing the right size depends on the room size and ceiling height. As a general rule, larger rooms work best with larger fixtures or chandeliers, while smaller spaces benefit from compact ceiling lights or wall lights.
6. Do you offer lighting for commercial projects?
Yes. Our lighting products are suitable for residential and commercial spaces including restaurants, hotels, offices, and retail environments.
7. What is your warranty policy?
Most Furnlume lighting fixtures come with a 2-year warranty covering manufacturing defects. If you experience any issues, our support team will assist you with replacement parts or solutions.
8. How long does shipping take?
Orders are typically processed within 1ā3 business days, and delivery usually takes 7ā114 business days depending on your location.
9. What should I do if my light arrives damaged?
If your product arrives damaged, please contact our support team within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or solution as quickly as possible.1